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FAQ

Hopefully, we have answered any questions you may have below, feel free to contact us if you have any other thoughts.

It’s a talking therapy that is client-led. We believe that the answers you seek are within you, you don’t require advice or guidance, you simply need a skilled therapist and the right conditions to help you explore your thoughts and feelings to heal and grow.

Each session is £40 for 50 minutes. We offer a free 20 minute call to new clients to answer any questions and ensure our approach will be the best solution for your needs.

There is no fixed-term contract so you can stop at any time.

We trust that you have all the answers you need, even though it may not feel that way right now. We won’t tell you what to do or what’s causing your tension, instead we’ll work with you to find the answers together. That doesn’t mean we won’t be active in the sessions, but we won’t simply ask ‘how that makes you feel’ like therapists in the movies!

Therapy is a chance to discover yourself and unpick past experiences. This can be difficult to do alone, especially when the answers seem out of your conscious awareness. When you work with a therapist who is able to offer empathy and acceptance, amazing things can happen.

There are very few instances where our approach would not be suitable for you. We specialise in working with common mental health problems such as (but not limited to) anxiety, depression, bereavement, abuse, relationships, addiction and stress.

If you are suffering from a severe and complex mental health problem such as PTSD or schizophrenia, we would recommend a more specialised psychotherapist. We aim to establish suitability through an initial assessment, if we feel you would be better suited to alternative support we will help to signpost you.

Yes, what you say in counselling is generally confidential. We work to the BACP Ethical Framework and UK law to keep your information private.

However, there are some exceptions, such as for safeguarding children or vulnerable adults, terrorism and criminal activity. We will discuss confidentiality during the initial assessment and our contract will outline the process of making a disclosure should it need to be made.

We are here to support you and believe it’s important you feel safe knowing that what we discuss is going to stay private.

It is important to talk about difficult issues like suicide and self-harm so we choose not to disclose it unless you ask us to. We take suicidal thoughts and self-harm very seriously, but our approach is to work with you to create a safety plan to protect you during difficult periods.

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The Buttermarket, Station Road, Redruth, TR15 2PP

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